Consumer Affairs appreciates that there are a number of consumers in Bermuda that are visually impaired and/or experience reading difficulties.
VoiceOver can be an important tool for users with visual impairments or those that generally have trouble seeing what is displayed on their screen. For example, it can be used to alert users of the battery percentage, so they don’t have to read the small number in the corner of the screen, or to announce who is calling when the phone rings.
To ensure that all consumers are afforded the opportunity to effectively educate themselves of their consumer rights, and effectively utilize their electronic devices across all other apps and websites, Consumer Affairs has developed the following VoiceOver guidance to help consumers utilize their electronic devices to effectively address their visual impairments.
Recognizing that many visually impaired consumers may not be able to read this step-by-step guidance, Consumer Affairs requests the friends and/or family members of visually impaired consumers to provide support in setting up voiceover assistance for vulnerable consumers.
Step 1: Press and hold down the Windows key on your keyboard
The Windows key is labelled with a Windows logo. You can usually find it between the Ctrl and the Alt keys on the left side of your keyboard.
Step 2: While holding down the Windows key, press Ctrl and Enter at the same time.
This step will turn on Narrator, the text-to-speech feature in Windows. You can use Narrator’s can mode to select text and convert it to speech.
To turn off Narrator, press Ctrl and Enter at the same time while holding down the Windows key.
Step 3: Once Narrator is turned on, you can use the up and down arrow keys to move to the next or previous line of the page.
Step 4: When you turn on Narrator by holding down the Windows key and pressing Ctrl and Enter you will be prompted with the Narrator Homepage where you will be able to go through further customization options for the Narrator through the Narrator Guide.
Step 1: Open System Preference
Find and click the gear icon in your Applications folder, or lick the Apple Icon on the top-left and select System Preferences.
Step 2: Click the Accessibility category. This option looks like a white human icon in a blue circle.
Step 3: Select Speech on the left. In the column on the left, find and click Speech under “General” to view and change your text-to-speech options.
Step 4: Check the box next to “Speak selected text when the key is pressed”. You can find this option at the bottom.
When it is enabled, you can use a keyboard combination to turn “text to speech” on and off in any app. The default key combination is Option + Esc. If you want to set a new combination, click Change Key.
If you want text-to-speech to announce every new window that pops up, you can also check the “Enable announcements” box.
Step 5: Once “text to speech” has been activated, pursuant to Step 4, highlight the text you want to convert to speech.
You can open a web browser and highlight the text on a webpage. Alternatively, you can open a word processor (i.e. Microsoft Word) and highlight the text with your cursor.
Step 6: Once you have highlighted the text you want to convert to speech, use the key combination specified in Step 3 (i.e. Option + Esc). Your Mac will read out the highlighted text.
For further guidance on how to use the Narrator, please refer to the Mac Narrator Handbook on the Downloads page on the Consumer Affairs website.
In modern versions of iOS and iPad OS, activating Speak Selection is done as follows:
Step 1: Launch “Settings”
Step 2: Launch “Accessibility”
Step 3: Select “VoiceOver” and activate “VoiceOver” by sliding the VoiceOver toggle to “On”. The switch will turn green when activated.
Step 4: Optionally, adjust the “Speaking Rate” slider to an appropriate speed that you can understand.
Step 5: When VoiceOver is activated the following gestures may be used by to make it easier for visually impaired to individuals to know what they’re tapping on before they actually select it.
For further guidance on how to use the Narrator, please refer to the Mobile Device NarratorHandbook on the on the Consumer Affairs website.
When choosing “Speak Selection” a speak button will appear when you select text on your screen. A Narrator will then read the selected text.
Once you have “Speak Selection” activated, you will be able to have a Narrator either read a section of text on a page, an entire article or an entire page. With Speak Selection enable, speaking text is available in just about any app as long as you can select the text.
When choosing “Speak Screen” a Narrator will then read the entirety of the page. Once “Speak Screen” is activated, a user will have the ability control as to when it may be used by simply swiping down their screen with two fingers (i.e. from the top of the screen to the bottom).
Speak Screen has been available on iOS and iPadOS devices for quite some time now, so your device doesn’t need to be on the latest version of the operating system. Enabling this feature is a pretty straightforward procedure.
Speak Selection works with most applications, including: Safari, Notes, Instapaper, Pocket, and iBooks. However, you will have to select all the text again on each page when it’s finished reading the current page. Similarly, Speak Screen works with most applications, including: Safari, Notes, Instapaper, Pocket, and iBooks
Speak Selection Activation
In modern versions of iOS and iPad OS, activating Speak Selection is done as follows:
Step 1: Launch “Settings”
Step 2: Launch “Accessibility”
Step 3: Select “Spoken Content” and activate “Speak Selection” by sliding Speak Selection toggle to “On”. The switch will turn green when activated.
Step 4: Optionally, adjust the “Speaking Rate” slider toan appropriate speed that you can understand.
In older versions of iOS, activating Speak Selection is done as follows:
Step 1: Launch “Settings”
Step 2: Launch “General”
Step 3: Scroll down to “Accessibility” and select “Speak Selection”
Step 4: Activate “Speak Selection” by sliding “Speak Selection” toggle to “On”. The switch will turn green when activated.
Once you have activated “Speak Selection” on your iPhone or iPad, getting your device to read selected text is as follows:
Step 5: Tap and hold on any text until the selector tool comes up.
Step 6: For a single word, tap “Speak”, otherwise to speak everything tap on “Select All” followed by “Speak”
Step 7: Once the Narrator starts to speak, the “Speak” button will turn to “Pause”; making it easy to stop and start any selected text.
Speak Screen Activation
In modern versions of iOS and iPad OS, activating Speak Selection is done as follows:
Step 1: Launch “Settings”
Step 2: Launch “Accessibility”
Step 3: Select “Spoken Content” and activate “Speak Screen” by sliding “Speak Screen” toggle to On. The switch will turn green when activated.
Step 4: Optionally, adjust the “Speaking Rate” slider to an appropriate speed that you can understand.
Step 5: Open the content or application that you want your device to read out loud (i.e. open Safari and load a webpage).
Step 6: Swipe down from the top of the screen with two fingers to start using Speak Screen.
Step 7: You should be able to view the “Speech Controller” as soon as your device starts speaking. The “Speech Controller” can be used to pause, fast forward, rewind or even adjust the playback speed of the speech.
For further guidance on how to use the Narrator, please refer to the Mobile Device NarratorHandbook onthe
In order to activate TalkBack (i.e. VoiceOver) on an Android mobile service, first make sure that you have downloaded the most recent version of the Android operating system. Once you have downloaded the most recent version of the Android operating system there are three ways in which you can activate Voiceover assistance.
Option 1: Press Both Volume Keys
You can use the volume key shortcut to turn Talkback (i.e. Voiceover) on or off. Use the shortcut the first time that you turn on and set up your device or after your device is set up. Learn how to check your Android version.
Step 1: On the side of your device, find both volume keys.
Step 2: Press and hold both volume keys for three seconds.
Step 3: To confirm that you want to turn TalkBack on or off, press both volume keys for three seconds again.
Option 2: With Google Assistant
Step 1: Say 'Hey Google'
Step 2: Say 'Turn off TalkBack' or 'Turn on TalkBack'
Option 3: With Device Settings
Step 1: On your device, open Settings .
Step 2: Select Accessibility and then select TalkBack.
Step 3: Turn Use TalkBack to either “On” or “Off”.
Step 4: Select OK.
For further guidance on how to use the Narrator, please refer to the Mobile Device Narrator Handbook on the Downloads page of the Consumer Affairs website.